Working with clients is just one part of our jobs as ABA professionals. Another important part is communicating with supervisors, parents, co-workers, and other stakeholders we interact with day to day. Here, we’re covering all things related to professional communication and feedback.
Communication isn’t always easy, especially when it involves an emergency or a program that is not working. If you are an RBT, ABA therapist, or teacher, you’ll spend more time with a learner than a BCBA on a regular basis. You’ll know best when a program isn’t working, and it’s your right to provide feedback to the BCBA on behalf of the learner. You’ll also have opportunities to receive feedback from BCBAs, your supervisors, and other colleagues.
We discuss giving and receiving feedback and how to approach those interactions appropriately, including timing, format, and demeanor. In the professional feedback model from the Princeton Child Development Institute, there are several key steps to follow, and we walk through each of those. We also talk about common communication obstacles, what to do if you feel defensive when receiving feedback or criticism, and tips for communicating with parents.
Our training library The Bx Blueprint has many useful resources to use to learn more about professional communication and feedback. Get access to this invaluable resource for ABA professionals right now!
- How to give and receive feedback.
- Common communication obstacles.
- Tips for communicating with parents.